2010-01-29

PRODUCT RECALL - THEO 300W AQUARIUM HEATER

Bassano del Grappa, January 2010

Hydor Srl, asks all customers who have bought a Theo 300W aquarium heater with batch numbers 929 - 932 - 939 (June - October 2009)  and in the UK 946 to stop using the product immediately and take it to the store where purchased. After routine life tests, it was discovered that a supply of the special glass tubes used to produced the mentioned batches was faulty. The defect could cause irregular functioning of the heating element that could burn or cause the glass to crack. Up to now only 4 cases were reported (2 in USA and 2 in Italy).

We apologize for any inconvenience this may cause.

For any further information, please write to us by using the contact form on this website.

                                                                          Example of where the batch number is located.