Forum » Latest messages

We can suggest using an adapter to connect the 9mm outlet of the filter to the 12mm of the ETH. Please ask your local aquarium shop. Please remember that the heater can be only connected to the filter outlet.

The oulet of the Eheim 2211 has 9 mm of internal diameter. Hydor don't fit in the oulet; Can be mounted in the inlet tube that have 12 mm? Thanks.

ETH must be installed outside of your tank by cutting the outlet tube of the external filter, and by connecting the two parts of the tube onto both sides of the ETH. ETH 200-12 can be connected to tubes with internal diametre 12mm - ETH 200-16 can be connected to tubes with internal diametre 16mm - ETH 300-16 can be connected to tubes with internal diametre 16mm. Should you need any further assistance, donot hesitate to contact us directly by using the website's contact form.

Sorry it's the opposite, 9/12 outlet, but the hydor have 12/16 tubbing and It's suppose to be in the oulet no inlet. Thanks.

Hi; I have am ADA mini m with the eheim 2211; the eheim 2211 have a 9-12 inlet and 12-16 oulet. How I can connect the tydor? Thanks.

Hello, we are sorry you are having problems with one of our products. Please write to us using our contact form and remember to state product description, batch number, where and when you bought it and the Country you live in, we will be happy to direct you to our Customer Care office nearest you! Regards, Hydor

Buongiorno! Lo SlimSkimNano sarà disponibile a breve. Ritorni a visitare il nostro sito nelle prossime settimane per info più dettagliate!

And why the hell are our e-mail addresses our user names..... Ever heard of privacy Hydor?

Well you would hope this is the support forum. Though they have almost everything well covered in the FAQ the product manuals are ridiculously laid out. Why not have the information with the pictures? Makes it easier to identify the components. Ive e-mailed Hydor 3 times now.......weeks later no reply. WERE IS THE CUSTOMER SERVICE!

Hello, I have had a Koralia Evolution 750 running in my RSM130 for nearly 2 months now. It has been loud... So loud I can hear it two rooms away. I have pulled it apart and put it back together 3 times now with no luck. There is no trapped air and nothing in the tank is making the rattling sound, the pump is vibrating and wobbling around a bit. Any help would be greatly appreciated. Thank you!